RESERVATION PROCEDURE
•    By email at: info@fqv-qvf.ca
•    Online reservation request form
•    By telephone: (514) 457-8484 or 1-877-711-8484 (toll free)
A confirmation email with reservation number will be sent to the client during the Foundation’s business hours, Monday to Thursday, 9:00 a.m. to 5:00 p.m. and Friday, 9:00 a.m. to noon. 
For all urgent requests outside of the Foundation’s operating hours, please communicate with Ste. Anne’s Hospital’s Security Department at (514) 457-3440, extension 2400.

ACCOMMODATION OPTIONS
Single Occupancy Room: $40 per night (tax included)
Double Occupancy Room: $60 per night (tax included)

Fees are payable prior to departure. For guests who have completed the online reservation form, the Foundation will charge their credit cards day of departure. Clients wishing to pay by cheque or cash must make an appointment with the Foundation during business hours. The Foundation’s office is located o the 2nd floor of the tower near the Post Office. 

Receipts will be issued for payments upon request.  

Please note that there is no Wi-Fi available at Edith’s House.

CANCELLATION POLICY

Changes can be made to your reservation up to 48 hours prior to your reservation.  To make changes to your reservation, please contact the Foundation at (514) 457-8484 or by email at info@fqv-qvf.ca.  We will confirm the requested changes have been made to your reservation during our operating hours, Monday to Thursday, 9:00 a.m. to 5:00 p.m. and Friday 9:00 a.m. to noon.

In the event you must cancel your reservation, please notify the Foundation as soon as possible, at least 24 hours in advance.   

ROOM KEY – pickup/drop off

You can pick up your room key at the Security Desk at the Ste. Anne’s Hospital’s Edith Temple Pavillion entrance after 1:00 p.m. 
You are responsible for your key. You must return it to the Hospital Security Desk (Edith Temple Pavilion Entrance) by 11:00 a.m. on the day of your departure to allow us time to prepare the room for the next guests.

PARKING
Anyone wishing to use a parking space at Ste. Anne’s Hospital, including those at Maison Édith, will have to pay a fee based on usage. These parking fees apply to all patients, visitors and employees, without exception.

Procedure when you arrive.

1.    Please register at one of the pay and display machines.  These machines are located at the entrances to Ste. Anne’s Hospital, near the Guard Stations.
2.    Have your license plate number on hand
3.    Payment options:

•     Exact change
•     Cards
•     Mobile payment

Unauthorized vehicles will receive a notice of claim and may be towed away at the owner's expense.

Parking is managed by Société Parc Auto du Québec (SPAQ).

POLICIES AND GUIDELINES

Section: Alcohol

To ensure a safe and welcoming environment for all our clients, the presence or consumption of alcohol at Edith’s House is strictly prohibited.